What the customer buys and considers value is never a product. It is always utility, that is, what a product or a service does for the customer. | Peter F. Drucker quote HD Wallpaper

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What the customer buys and considers value is never a product. It is always utility, that is, what a product or a service does for the customer. (Peter F. Drucker)

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White Fiat Toro pickup truck driving on a city street

Red Fiat Toro pickup truck parked by a lake

The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer. | Peter F. Drucker quote

Marketing is not a function, it is the whole business seen from the customer’s point of view. | Peter F. Drucker quote

Every business is a service business. Does your service put a smile on the customer’s face? | Philip Kotler quote

Customer service will become the primary value added function of every business. | Bill Gates quote

What the customer buys and considers value is never a product. It is always utility, that is, what a product or a service does for the customer. | Peter F. Drucker quote HD Wallpaper

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